In the initial years of the business, Ameno depended on spreadsheets and a local ERP system. However, it quickly became clear that a specialised rental software solution was necessary to support business growth and scalability. After reviewing several providers, Ameno selected OnRent, the latest cloud-based rental management system by Kerridge Commercial Systems Rental Division.

“My favourite part of OnRent is how it integrates all the business processes. I can create quotes and offers for customers without availability being affected. When customers are ready to move forward, I can easily see how any date changes impact the quote, and rental rates are automatically calculated. Also, because OnRent operates in the browser, my team and I can access it whenever we need to, hassle-free and seamlessly.

The management of transportation is excellent. I can organise deliveries and collections and adjust them to accommodate last-minute changes. Booking an item for customer collection is straightforward, and when my drivers deliver items, they can capture digital signatures and photographs directly through the browser app on their phones. This ensures accountability, showing the exact geo-location where the customer signed, and enhances our professional image.

When items are returned damaged, they are automatically marked as unavailable, ensuring we can repair and service them easily. We also use the system to manage our sales stock, parts, and demo equipment. Everything is interconnected, giving us full visibility, reducing mistakes, and resulting in happy customers.” - Nuno Couceiro, Managing Director

Key factors in Ameno's decision were OnRent's simple, intuitive user interface and its comprehensive coverage of essential rental processes. Nuno and his team were particularly impressed by the software's simplicity and flexibility, which allowed processes to be corrected and amended at any stage of the rental or sales order cycle.

Ameno’s fleet of over 500 rental units was integrated into the system with ease, and the team was up and running with the basic functions within a few days.

Nuno is excited about the future with OnRent: “New updates are rolled out live, with no need for software installation or reinstallation. OnRent really has its finger on the pulse when it comes to customer needs. The new updates are thoughtfully designed, and we can start using them immediately. This streamlining of processes benefits both our customers and staff. As my business continues to grow, I’m pleased to be working in partnership with the OnRent and Kerridge Commercial Systems team. I look forward to many successful years ahead.” - Nuno Couceiro, Managing Director

Thank you, Nuno and the team at Ameno! We’re thrilled to have you as a customer and look forward to continuing working with and supporting your business. To find out more about Ameno and their services, take a look at their website: https://ameno.pt/ 

If you would like to find out more about OnRent and how you can revolutionise your rental operations on any device, at any time, from anywhere - you can start your free trial today by clicking here or book in a free demo with one of our industry experts.