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Customer Success Story: PW Hire

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Established in 2009, PW Hire is a specialist supplier of temporary buildings; including security cabins, ticket offices, vehicle barriers and all units are available to hire or purchase. Operating across the UK, PW Hire serves a multitude of industries such as construction, leisure, festivals and outdoor events, and are are continuously working to develop further products in line with current and future technologies, their latest being a solar powered cabin. Whatever your accommodation requirements, PW Hire have a temporary unit for you!

PW Hire pride themselves on the quality of their products as all units are manufactured in-house. This enables PW Hire to have complete control that ensures clients are only supplied with the highest standard. The simplicity of their designs mean that their units can be sited and ready to use within minutes of their arrival on-site.

In recent years, PW Hire has witnessed significant growth in both their business and customer base, making the need for a dedicated rental management solution increasingly evident to streamline their daily operations efficiently. Before rolling out OnRent, PW Hire were relying on Microsoft Excel to manage all hire processes, as well as utilising QuickBooks for their accounting and finances. With this, there were numerous lists and spreadsheets, having to manually create all quotes, delivery and collection notes, as well as invoicing each customer individually. That's when OnRent entered the picture and PW Hire haven't looked back since in the last three years! 

"We chose OnRent as it's very simply to use, almost like the iPhone of the hire systems world! We needed something straightforward and simple, but could be tweaked to suit our needs. OnRent has massively helped our business as all of the administrative work is now done by one person, enabling the team to deal with the growing customer base with ease." 

 "The whole OnRent system is essential to the running of our business, from the simplicity of assigning a quote, converting this to an order, the delivery and collection notes populating with all of the relevant details. What used to take 20-30 minutes to do, it now takes only 2-3 minutes. The invoicing in OnRent is also amazing. It literally takes 30 seconds to add the correct dates and click OK. We have been with OnRent for coming up to 3-years and over that time, it has developed so much and just gets better and better." - Kat Milligan, Office Manager @ PW Hire

Thank you to PW Hire for speaking with us and sharing how OnRent has enabled them to accelerate their rental operations! If you would like to learn more about PW Hire and their impressive portfolio of temporary building solutions, you can visit their website here: https://pw-hire.co.uk/ 

If you would like to find out more about OnRent and how you can revolutionise your rental operations on any device, at any time, from anywhere - you can start your free trial today by clicking here or book in a free demo with one of our industry experts.

Categories: Customer Success